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Monday, December 04, 2017 10:44:00 AM

OVERVIEW
This is a full-time job opportunity that is considered Temp-to-Hire.  You will be working for a premier company in Grinnell in a new office space interacting with customers on inbound calls.  Business casual dress is the norm for this environment.

JOB RESPONSIBILITIES
• Answering in-bound calls from customers
• Directing customers to the appropriate department for resolution
• Documenting questions, problems, and resolutions

SKILLS/QUALIFICATIONS
• Computer literacy
• Proficient with Microsoft Office
• Strong verbal and written communication skills
• True love of people with a desire to help
• Active listening skills
• Previous experience in customer service and/or an office setting is plus but not required

EDUCATION/EXPERIENCE REQUIRED
• High School Diploma/Equivalent
• Experience working in customer service and/or an office setting is a plus but not required

WORK HOURS/SHIFT
• Monday – Friday 10:30am-7:00pm
• Overtime is not the norm but may be required occasionally

WAGE
• $12/hr

SCREENING/TESTING REQUIREMENTS
• Pre-employment background screening
• Pre-employment drug test

If you have already registered and completed the interview process, please give us a call at 641-236-9220 and let us know of your interest in the opening.