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Tuesday, August 13, 2019 3:32:00 PM

Summary: We have a full-time temp to hire position for a manufacturing company located in Grinnell, IA, working in their call center department.

Essential Duties and Responsibilities

  • Assists with warranty escalations
  • Assists with Reviewing Warranty Orders
  • Assists with Maintenance Purchase Orders
  • Assists with Receiving in PO’s
  • Assists with quarterly inventory
  • Processes employee quotes for windows
  • Helps with LTL questions/concerns
  • Reviews reports for consistency and errors

 

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must also have:

 

  • Good organizational and data entry skills
  • Strong verbal and written communication skills
  • Proficient computer skills
  • Understanding of warranty process
  • Manufacturing experience helpful
  • Prior call center experience

Education/Experience:

High school diploma or general education degree (GED); one (1) to (3) years of related experience and/or training; or equivalent combination of education and experience.

 

Computer Skills:

Intermediate skill in Microsoft Office applications; ability to quickly learn new software;

 

 

Hours:

  • Training (6-8 weeks) 8:30am – 5pm
  • Regular hours after training 10:30am – 7:00pm Monday – Friday
  • Potential to move to 8:00am - 4:30pm as openings become available

 

Pay Rate:

$15/hr.