Temp Associates

A Local Utility Company has an immediate opening for a qualified HelpDesk Representative.  This position will be a temporary 1-year assignment lasting until October 2024. This position will work 3 – 10 hour days.

Job Responsibilities
• Troubleshoot customer issues with Communications Utility products and services (email, Internet, TV), promoting communications services.
• Using the approved communications model to ensure customers are handled efficiently and with respect, respond to customer telephone calls and emails as they relate to services and products provided by the Utility:
• Answer questions and perform business relating to all utilities, including, but not limited to residential applications for service, rates, promotions, policies, and service rules.
• Promote the use of and sell communication services to customers.
• Create service orders for field personnel based on customer needs, calling out personnel depending on the situation.
• Accept payments over the phone and accurately enter the transactions.
• In conjunction with Trafficking Specialist, test all communications equipment as it is returned from the customers location.
• Identify, research, and resolve technical problems, notifying the appropriate department of the issue.
• Interact with other technical areas of the Utility to address customer concerns or identified problems with the network.
• Back up Customer Services Representatives as needed.
• Other duties as assigned.

Hours/Pay
• 8a-6:30p (Monday, Wednesday and Thursday)
• $15.00/hr.

Qualifications
• High School Diploma/GED required. Associate’s degree with an emphasis in technical training/coursework related to networking or equivalent combination of education and experience preferred.
• Minimum 2 years of customer service experience, prior helpdesk experience preferred.
• Familiar with a variety of computer software/hardware applications along with a basic understanding of TCP/IP and associated network components as they relate to Internet connectivity.
• Knowledge, or ability to obtain knowledge, of electric, water, garbage, sewer, cable, and Internet products, services, policies and rate structure.

Skills
• Excellent verbal and written communication skills, especially for documenting troubleshooting efforts on behalf of a customer.
• Excellent interpersonal and listening skills, with ability to build productive professional relationships and promote a team atmosphere.
• Proficiency with use of Microsoft Office Word and Excel at an intermediate skill level.
• Bilingual skills (English/Spanish) preferred
• Good judgment and reasoning skills.
• Problem identification, analysis, and solving, especially for troubleshooting basic PC, email, Internet, cable TV, and other customer issues.

If interested, contact Megan at 563-263-6589 or apply with the button below!

OVERVIEW

Durant, Iowa manufacturer is in need of a 1st shift electronic assemblers.

JOB RESPONSIBILITIES
• Assembly of electrical components and assemblies.
• Material Handling – lifting small parts.
• Use of hand and small powered tools.

SKILLS/QUALIFICATIONS
• Dependable and reliable
• Transportation to Durant, Iowa

WORK HOURS/SHIFT
• Monday – Friday 8AM – 4:30PM
 

WAGE

• $12.50/hr 

Durant, Iowa is 25 minutes west of Davenport on Highway 6, and 20 minutes northeast of Muscatine.
 

Call Christine Fear if interested (563)263-6589, or email cfear@tempassociates.com.

OVERVIEW
These positions may lead to Temp-to-Hire opportunities.  Assemblers are responsible for building components at a manufacturing facility in Muscatine that produces office and home furniture.

JOB RESPONSIBILITIES
• Prepares work to be accomplished by studying assembly instructions, and parts lists
• Gathers parts & tools as needed
• Assembling components
• Maintains safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed

SKILLS/QUALIFICATIONS
• Ability to work efficiently with hands
• Reliable and dependable with the ability to be at work on time everyday
• Ability to understand and work with a variety of hand tools
• Strong attention to detail
• Ability to read and interpret blueprints
• Compliance and attention to all safety regulations
• Strong organizational skills
• Ability to lift 25-50 lbs.

SHIFT/PAY
• 1st Shift - 6:30a-3p
• $16

SCREENING/TESTING REQUIREMENTS
• Pre-employment background screening
• Pre-employment drug testing

Apply now by clicking the button below.  If you have already applied with us and are interested in these positions please contact Christine at 563-263-6589.

OVERVIEW
Individual will be performing various tasks within a variety of production area(s) as needed. This will require the ability to operate various equipment and tools with training available on the job.

SPECIFIC JOB DUTIES
Job duties will include but not limited to:

• Operating a variety of machines such as: punch press, hydraulic press, brake press drill press, rollform, powder coat paint line and welding
• Moving and maneuvering carts and coils of  steel
• Performing quality checks on steel for proper length using various gages and calibers
• Performing visual inspection of completed parts for quality and production defects
• Must be able to complete accurate daily production  paperwork
• Other duties as assigned

SKILLS/ ABILITIES

• Job requires a motivated, self-starter with initiative and a positive attitude. Individual must be dependable and have mechanical abilities to produce quality parts in a fast paced manufacturing operation. Job requires an individual who is conscientious about safety and quality.

SHIFTS

• 1st shift – 5:30 am – 2:00 pm (Mon-Fri) overtime when required and some Saturdays
• 2nd shift – 2:00 pm – 10:30 pm (Mon-Fri) overtime when required and some Saturdays

WAGE

• 1st shift: $16/hr
• 2nd shift $17/hr 

Contact Christine at cfear@tempassociates.com or call 563.263.6589 if interested. 

Overview
Local packaging company in need of packer/handlers for their molding department.

Job Responsibilities
• Inspect product to insure quality.
• Complete assembly of product by installing gaskets in lids and handles in containers as required while keeping up with the production machines cycles.
• Flame containers and lids when required.
• Stack and pack product per instructions that vary with different customers and orders.
• Prepare proper product identification and/or packaging labels.
• Assist with material handling and other tasks as needed.
• Clean up oil from machines, sweep, mop, make boxes or other tasks assigned.

Skills/Qualifications
• Must be able to keep up with the fast paced production cycles.
• Position requires agility and consistent attention to detail.
• Able to tolerate constant repetition.
• Must be able to lift up to 25 pounds safely.
• Must be able to identify alpha/numeric product codes.
• Must be able to work a flexible schedule including weekends, holiday and overtime.
• Previous production experience would be a plus but is not required.

Work Hours/Shift

Monday-Friday
1st shift: 7am-3pm

2nd shift: 3pm-11pm

3rd shift: 11pm-7am

Wage
$16

Please contact Christine if interested at 563.263.6589 or apply with the button below.

Overview
A local cable and wireless provider is in need of a Full-Time Cable Installer. This is a temp-to-hire position. Pay is $15/hr. Immediate need and available to start right away!

Job Description
• Install phone and computer lines/wires into new and existing businesses.
• Pull wire with another tech.

Qualifications
• Must have a valid driver’s license.
• Must have a high school diploma or GED.

Work Hours/Shift
• Normal hours are Monday-Friday 8am-4pm
• Overtime hours would be 7am-5pm

Contact Christine @ 563-263-6589 or click the button below!

The Community Foundation of Greater Muscatine Communications Coordinator works closely with the President and the Director of Marketing to achieve the strategic goals of the Community Foundation. This professional is comfortable working in an accurate and efficient fashion from verbal direction and a detailed knowledge of organizational policies and procedures. This is a direct-hire opportunity.

Responsibilities:
• Exhibit an appropriate level of initiative in the performance of a wide array of administrative support, communications, and project management related duties.
• Prepare agendas, supporting documents, and meeting minutes as needed.
• Ensure digital and printed files, documents, and reports are up to date, accurate, and complete.
• Coordinate organizational correspondence to facilitate on-going communications and efficient operations.
• Develop and proofread work for content, spelling, punctuation, grammar, typographical errors and branding specifications.
• Communicate effectively with internal and external partners to inform, collect, and confirm information needed for projects and events.
• Make recommendations for improvements in processes, projects, and strategies.
• Organize meetings, manage calendars, and arrange travel.
• Perform office activities such as welcoming clients and visitors, answering phones, directing customers inquiries, organizing mail, and running errands.

Qualifications:
• Associate degree or beyond, preferred
• Proficiency in Microsoft Office tools (Word, Excel and PowerPoint)
• Superior verbal and written communication skills.
• Ability to work with limited supervision, and as part of a team, to manage multiple and sometimes competing priorities effectively.
• Must have high level of interpersonal skills to handle sensitive and confidential information. Position continually requires demonstrated business etiquette.
• An affinity for philanthropy, the role of non-profits in strengthening communities, and a commitment to diversity, equity, and inclusion.
• Have a valid driver’s license.

Hours/Days:
M-TH: 8a-5p, F: 8a-3p

Pay:
$40,000 annually

If interested, please send your resume to mford@tempassociates.com or apply with the button below

Direct Hire position – this person will go directly on the payroll of the company they are being placed at.  Company will look at a relocation expense reimbursement for the right candidate.

OVERVIEW

Project Estimator will be responsible for deciding the projected time frame needed to complete a project and additional factors like labor needs, materials, budgets, and potential setbacks.

ESSENTIAL JOB RESPONSIBILITIES

• Meet with homeowners, contractors and subcontractors to fully estimate new projects and remodel projects
• Perform the estimating, ordering and scheduling of jobs
• Attend jobsite meetings
• Oversee the install department from start to finish

SKILLS/QUALIFICATIONS                    

• Prior experience as an estimator
• 10-15 years experience installing residential, and commercial ductwork and equipment
• IA mechanical license is a plus
• Ability to work as part of a team and individually
• Good level of attention to detail
• Ability to follow management requests and communicate effectively

JOB REQUIREMENTS

• Pre-employment drug screen

WORK HOURS/SHIFT

• Monday to Friday
• On call

WAGE

• Salary = $80,000 or higher depending on experience
• % of installation profits

LOCATION

• Savanna, IL

If you have already applied, please call us at (563) 242-1078. If you are new to Temp Associates, click on the Apply Now button below.

WORK REQUIREMENTS
• Lead efficient daily operations with a focus on quality, delivery, cost and safety
• Work with other departments to make sure line has capacity and correct material flow
• Excellent communication and interpersonal skills
• Ability to lead and motivate others, develop talent for future succession.
• Strong problem solving and conflict-resolution capabilities

WORK HOURS/SHIFT
• Monday – Friday 5AM – 3:30PM
• 50 hour work week with overtime pay after 40 hours

WAGE
• $18+ DOE

BACKGROUND SCREENING/REQUIREMENTS
• Pre-employment drug testing

If interested please contact Megan at  563-263-6589. You may also apply with the button below. 

A local transportation company is looking for an Assistant Service Manager to add to their team! Hours are Monday-Friday 7a-5p.

Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Manage the repair & maintenance of in-house fleet and customer equipment
• Delegate tasks, and schedule and assign work orders to technicians, and review to ensure accuracy and completeness
• Assist Technicians in diagnosis and troubleshooting for repairs
• Work with operations to ensure fleet equipment is being regularly and comprehensively maintained
• Inspect equipment to ensure that they are being maintained properly by drivers and serviced properly by Technicians
• Manage and maintain records of all equipment and repairs of customer accounts
• Participate in the hiring, discipline, performance reviews, and termination of service staff
• Create, implement, and supervise training programs that align with company policy and expectations on standard operating procedures
• Ensure the shop department is providing service in a positive manner and sense of urgency that exceeds company and customer expectations
• Maintain a clean and safe working environment in the shop, ensuring compliance with state, federal, and company requirements
• Report all injuries and safety violations to the Safety Department
• Report any issues with drivers regarding (mis)use of assigned equipment
• Focus on cost control by continuously identifying and seeking to reduce expenses to increase profits
• Meet with Executive Management to discuss policies, problems & provide recommendations for improvement

Qualifications
• Experience in fleet maintenance management – at least 5 years preferred
• Experience in hiring, training, and retaining shop personnel
• Knowledge in diesel engines & hydraulic systems
• Thorough knowledge of safety maintenance practices, and DOT, OSHA, and other applicable federal and state regulations
• Experience with computers including but not limited to maintenance management systems, Microsoft office
• Target and productivity driven, with the ability to solve problems and provide feedback
• Excellent verbal and written communication skills
• Strong people and project management skills
• Well-developed business and financial skills, with a record of improving businesses through enhanced operating efficiency
• Understanding of cost control management and ability to develop and implement measures to reduce cost
• Excellent organizational skills and detail-oriented
• Ability to demonstrate resourcefulness and initiative in dealing with daily assumptions
• Hold a valid driver’s license to operate applicable company vehicles, with a willingness to obtain a Class A CDL at some point

Hours
• M-F 7a-5p

If interested apply with the button below or call Megan at 563-263-6589.