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Tuesday, April 6, 2021 2:05:00 PM

OVERVIEW

Local financial institution is seeking a Full-time and a Part-time Float Bank Teller/Customer Service Representative (CSR) to work at their Columbus Junction and Wapello branches. These are temp-to-hire positions. Pay will depend on experience and qualifications.

JOB RESPONSIBILITIES

  • Will perform a variety of duties including teller operations, new accounts, deposit services, and bookkeeping.
  • Interacts with customers in person or via telephone, email to provide support and information on products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist/manager or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customer’s problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Maintains a work area that ensures the safety of all negotiables and confidential records.
  • To help develop customer relations and promote new business - Participates in community and volunteer events to increase the bank’s visibility within the community.  

QUALIFICATIONS

  • Excellent customer service and organizational skills
  • High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
  • Prior cash handling experience required and previous banking experience is preferred
  • Bilingual is a plus

Must be able to pass a credit and background check.

Please send a confidential resume to hfranklin@tempassociates.com if interested.