• Address customer complaints through 8D modeling analysis and issue corrective actions
• Use PDCA model to administer corrective actions on Internal Non-Conformance parts
• Continuous quality improvement for all processes, procedures, standards, and training
• Direct periodic internal quality process audits identifying non-conformity or other issues
• Utilize team philosophy to identify root cause resolving quality issues and non-conformity
• Lead application of SPC techniques and tools
• Maintain QMS documents: Flow chart, control plan, P-FMEA, work instructions, OPL
• Ensure successful execution of all quality processes, audits, standards, and training following

Corporate organizational strategy

• Actively participate daily with floor production spending 30% to 40% on production floor
• Plant quality liaison to Corporate Quality and regulatory process improvement
• Uphold corporate QMS within the plant according to TQM, ISO9001 and ISO14001
• Plan quality teamwork schedule prioritizing assignments and tasks
• Interaction with customers

• Builds relationships with teammates so that coaching efforts are received in a positive and developmental manner. 
• Treats others with dignity and respect, acting in a way that drives company culture positively and inclusively.
• Understands/owns performance, strengths, and development opportunities, by seeking clear and actionable feedback.

• Knowing internal and external customer groups.
• Displaying strong service mindset for internal and external customer groups.
• Asking for feedback to improve the quality of service for our customer groups.
• Developing lasting and sustainably positive customer relations.
• Considering cost-benefit relations in everyday routines.
• Remembering the implications for the company at large in all actions and decisions.
• Staying abreast of current trends in the field of work.
• Being ready for interdisciplinary cooperation.
• Working independently and responsibly in their assigned area of responsibility.
• Focusing effort on reaching set targets.
• Setting meaningful priorities in their tasks with consideration for the agreed targets.
• Managing themselves and their work efficiently.