CUSTOMER SERVICE REPRESENTATIVE       

This is considered a Temp-to-Hire job opportunity.  Dynamic and fun opportunity to work with internal and external customers processing orders in a fast-paced office environment.  Job offers the opportunity to interact with a wide variety of people to support and generate revenue for the organization by ensuring orders are processed in a timely and concise manner.
 

JOB RESPONSIBILITIES

• Review/enter new orders from a Web EDI Program
• Resolve customer concerns/questions.
• Handle large/key accounts or specific geographic area
• Respond to customer inquiries regarding price, delivery, and order status
• Coordinate with company departments to improve deliveries and confirm shipments
• Track customer status, orders, and potential delivery dates in organizational database
• Handle high volume daily transactions
• Follow-up with customer quotations and bill of material entry

SKILLS/QUALIFICATIONS

• Proficiency with Microsoft Excel and Outlook
• Ability to multi-task
• Ability to plan, schedule and prioritize job duties
• Ability to work in a team environment with minimal supervision
• Written, spoken, and listening communication skills
• Ability to problem solve

EDUCATION REQUIRED

• High School Diploma/Equivalent

PAY

• $15.00, DOQ

WORK HOURS/SHIFT:

• Monday – Friday 7am – 3:30 pm

SCREENING/TESTING

• Pre-employment background screening & drug testing
• Clerical proficiency testing