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Customer Service - Call Center Agent 

Monday, October 28, 2019 4:35:00 PM

OVERVIEW:
This is a full-time job opportunity that is considered Temp-to-Hire in Marshalltown.  You will be working for a well establish call center troubleshooting and answering customer questions via phone, e-mail and web chat. Various shift options to choose from between 7am to Midnight, some weekends may be required.

JOB RESPONSIBILITIES: 

  • Answering incoming support calls and e-support contacts
  • Generate and record accurate activity records in the appropriate tracking systems
  • Perform appropriate telephone support to ensure that customer questions are answered completely

SKILLS/QUALIFICATIONS:

  • Computer literacy
  • Proficient with Microsoft Office and other types of CRM software
  • Strong verbal and written communication skills
  • Active listening skills
  • Ability to troubleshoot
  • Dependability, adaptability & flexibility
  • Ability to follow policy and procedures

EDUCATION/EXPERIENCE REQUIRED:

  • High School Diploma/Equivalent
  • Experience working in customer service call center and/or an office setting is a plus but not required

WORK HOURS/SHIFT:

  • Various shift available between the hours of 7 AM to midnight. Some weekends required

WAGE:

  • $11-$12 per hour

BACKGROUND SCREENING/REQUIREMENTS:

  • Pre-employment drug screen required
  • You must submit a resume to be considered for these positions.

 

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening. 

PRODUCTION WORKER 

Monday, October 28, 2019 4:32:00 PM

OVERVIEW:
Perform a variety of factory production tasks including but not limited to: various machine operations, assembly of products, spot welding, shearing, painting, insulation, packaging, shipping, material handling, etc. Workers will be willing to work in all areas of production as assigned.

JOB RESPONSIBILITIES: 

  • Performs job duties in a safe manner and report any unsafe practices
  • Adhere to all attendance policies
  • Operate machinery to bend, brake, spot weld parts
  • Ability to work as a team and independently
  • Meet daily production goals
  • Communicates and listens in an effective and friendly manner.
  • Offers solutions and uses effective problem solving.
  • Performs other duties as assigned.

SKILLS/QUALIFICATIONS:

  • Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
  • Ability to read and interpret job production orders.
  • Ability to apply common sense understanding to carry out verbal or written instructions.
  • Ability to follow and remember directions.
  • Ability to perform work with accuracy and attention to detail.
  • Ability to communicate in a competent and friendly manner.

PHYSICAL DEMANDS: 

  • Regularly required to stand, use hands, fingers, arms; frequent reaching, stooping, pushing, pulling and gripping.  Frequent lifting, generally 10 to 50 lbs.; occasional repetitive movement; handle fiberglass insulation and mild chemicals.

EDUCATION/EXPERIENCE REQUIRED:

  • High School diploma or GED highly preferred
  • Previous manufacturing experience preferred


WORK HOURS/SHIFT:

  • 7:00 AM – 4:00 PM Monday through Thursday or Tuesday through Friday

WAGE:

  • $10.50 per hour starting-INCREASED WAGE!

BACKGROUND SCREENING/REQUIREMENTS:

  • Must be able to pass a criminal background and drug screen tests

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening. 

Custodian 

Monday, October 28, 2019 4:20:00 PM

OVERVIEW:

Perform cleaning duties according to instruction for each client and thereby assist in customer satisfaction.

JOB RESPONSIBILITIES: 

  • Empty waste baskets
  • Dust, mop, vacuum
  • Follow cleaning instructions
  • All other duties deemed necessary by staff

SKILLS/QUALIFICATIONS:

  • Must be able to read and understand written instruction in English
  • Must be able to communicate with all levels of the organization
  • Must be well organized, detail oriented and self motivated
  • Work independently and at a constant pace

EDUCATION/EXPERIENCE REQUIRED:

  • Prior cleaning experience preferred

WORK HOURS/SHIFT:

  • Part time / day hours

WAGE:

  • $10 / hour to start

BACKGROUND SCREENING/REQUIREMENTS:

  • Clean criminal background

 

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening. 

CONCRETE PRODUCTION LABORER 

Monday, October 28, 2019 3:00:00 PM

OVERVIEW:
General laborers operate a variety of equipment and perform all types of construction and maintenance related work in the manufacturing and production process of concrete products. This is a long term employment opportunity

JOB RESPONSIBILITIES:

  • Sets up forms in the manufacturing production process of concrete products
  • Places steel reinforcing in forms in the manufacturing production process
  • Places concrete into forms
  • Tears down forms after the concrete is cured
  • Cleans and lubricates forms to be used in the manufacturing production process
  • Places covers and positions steam lines for curing process

SKILLS/QUALIFICATIONS:

  • Ability to efficiently coordinate work with co-workers
  • Strong oral and written communication skills
  • Ability to effectively manage time and meet targets and deadlines
  • Ability to follow the all  safety practices
  • Ability to work with/around light, medium and heavy equipment
  • Ability to work with construction/concrete equipment

EDUCATION/EXPERIENCE REQUIRED:

  • Concrete and/or construction experience highly preferred

WORK HOURS/SHIFT:

  • 8 hour shift typically
  • Overtime as needed

WAGE:

  • $14/hr with periodic raises with attendance bonus

BACKGROUND SCREENING/REQUIREMENTS:

  • Pre-employment background screening
  • Pre-employment drug testing

SAFETY EQUIPMENT REQUIRED:

  • Steel toe boots, gloves, ear and eye protection, hard hat, full length pants and dust mask

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening.