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BI-LINGUAL CUSTOMER SERVICE AGENT 

Friday, February 14, 2020 4:00:00 AM

OVERVIEW:
This is a full-time job opportunity that is considered Temp-to-Hire in Marshalltown.  You will be working for a well established call center troubleshooting and answering customer questions via phone, e-mail and web chat. Various shift options to choose from between 7am to Midnight, some weekends may be required.

JOB RESPONSIBILITIES: 

  • Answering incoming support calls and e-support contacts
  • Generate and record accurate activity records in the appropriate tracking systems
  • Perform appropriate telephone support to ensure that customer questions are answered completely

SKILLS/QUALIFICATIONS:

  • Computer literacy
  • Proficient with Microsoft Office and other types of CRM software
  • Strong verbal and written communication skills
  • Active listening skills
  • Ability to troubleshoot
  • Dependability, adaptability & flexibility
  • Ability to follow policy and procedures
  • Must be Bi-lingual in English and Spanish


EDUCATION/EXPERIENCE REQUIRED:

  • High School Diploma/Equivalent
  • Experience working in customer service call center and/or an office setting is a plus but not required


WORK HOURS/SHIFT:

  • Various shift available between the hours of 7 AM to midnight. Some weekends required

WAGE:

  • $11-$12 per hour

BACKGROUND SCREENING/REQUIREMENTS:

  • Pre-employment drug screen required
  • You must submit a resume to jbroyles@tempassociates.com to be considered for these positions.

 

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening. 

CONCRETE PRODUCTION LABORER 

Friday, February 14, 2020 3:00:00 AM

OVERVIEW:
General laborers operate a variety of equipment and perform all types of construction and maintenance related work in the manufacturing and production process of concrete products. This is a long term employment opportunity

JOB RESPONSIBILITIES:

  • Sets up forms in the manufacturing production process of concrete products
  • Places steel reinforcing in forms in the manufacturing production process
  • Places concrete into forms
  • Tears down forms after the concrete is cured
  • Cleans and lubricates forms to be used in the manufacturing production process
  • Places covers and positions steam lines for curing process

SKILLS/QUALIFICATIONS:

  • Ability to efficiently coordinate work with co-workers
  • Strong oral and written communication skills
  • Ability to effectively manage time and meet targets and deadlines
  • Ability to follow the all  safety practices
  • Ability to work with/around light, medium and heavy equipment
  • Ability to work with construction/concrete equipment

EDUCATION/EXPERIENCE REQUIRED:

  • Concrete and/or construction experience highly preferred

WORK HOURS/SHIFT:

  • 8 hour shift typically
  • Overtime as needed

WAGE:

  • $14/hr with periodic raises with attendance bonus

BACKGROUND SCREENING/REQUIREMENTS:

  • Pre-employment background screening
  • Pre-employment drug testing

SAFETY EQUIPMENT REQUIRED:

  • Steel toe boots, gloves, ear and eye protection, hard hat, full length pants and dust mask

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening. 

Customer Service - Call Center Agent 

Monday, January 27, 2020 9:35:00 AM

OVERVIEW:
This is a full-time job opportunity that is considered Temp-to-Hire in Marshalltown.  You will be working for a well establish call center troubleshooting and answering customer questions via phone, e-mail and web chat. Various shift options to choose from between 7am to Midnight, some weekends may be required.

JOB RESPONSIBILITIES: 

  • Answering incoming support calls and e-support contacts
  • Generate and record accurate activity records in the appropriate tracking systems
  • Perform appropriate telephone support to ensure that customer questions are answered completely

SKILLS/QUALIFICATIONS:

  • Computer literacy
  • Proficient with Microsoft Office and other types of CRM software
  • Strong verbal and written communication skills
  • Active listening skills
  • Ability to troubleshoot
  • Dependability, adaptability & flexibility
  • Ability to follow policy and procedures

EDUCATION/EXPERIENCE REQUIRED:

  • High School Diploma/Equivalent
  • Experience working in customer service call center and/or an office setting is a plus but not required

WORK HOURS/SHIFT:

  • Various shift available between the hours of 7 AM to midnight. Some weekends required

WAGE:

  • DOQ

BACKGROUND SCREENING/REQUIREMENTS:

  • Pre-employment drug screen required
  • You must submit a resume to be considered for these positions.

 

If you have already registered and completed the interview process, please give us a call at 641-754-0194 and let us know of your interest in the opening.